Frequently Asked Questions
Straightforward answers about finding ads, publishing a listing, managing your account and staying safe on Lanka Ads.
Getting started
Learn how Lanka Ads works and how to find the right listing.
What is Lanka Ads?
Lanka Ads is a Sri Lanka-focused advertising platform where people can browse and publish personal, spa, wellness, and other local service listings. It helps advertisers connect with audiences across the island.
How do I browse ads?
Browse the latest listings on the home page, choose a category, search by keyword, or use a location page to narrow the results to a city. Open any listing to view its full description and available contact methods.
Do I need an account to browse ads?
No. You can browse and search public listings without an account. You only need to sign in when you want to publish or manage your own ads.
How do I save an ad for later?
Use the save button on an ad to add it to your saved list. You can return to the Saved Ads page later from the site navigation.
Posting and managing ads
Answers about publishing, approval, visibility, and account tools.
How do I post an ad?
Select Login/Post Ad, sign in, and choose Post Ad from your account. Add accurate details, select the most relevant category and location, include a clear image where possible, choose an ad type, and submit the listing for review.
What is the difference between Normal, Super, and VIP ads?
Normal ads provide standard visibility. Super and VIP options give a listing more prominent placement, with VIP receiving the highest priority. Current costs are shown in your account before you publish, so you can choose the option that suits your needs.
How long does ad approval take?
Submitted ads are reviewed before they appear publicly. Review times can vary, but complete listings with accurate information and suitable images are easier to process. You can check the current status from your account dashboard.
Can I edit an ad after publishing it?
Editing availability depends on your account role and the current status of the ad. Open My Ads in your account to see the actions available for each listing. If an edit option is unavailable, contact support for help.
Can I recover a deleted ad?
Recently deleted ads may appear in the Recover area of your account. If a listing is still available there, you can restore it; permanently deleted ads cannot be recovered.
Trust and support
Stay safer while browsing and know where to get help.
Are all ads on Lanka Ads verified?
Ads are reviewed before publication, but review does not guarantee every claim made by an advertiser. A verified badge provides an additional trust signal where shown. Always confirm details independently before meeting someone or making a payment.
How can I identify a suspicious ad?
Be cautious of unrealistic offers, requests for advance payment, pressure to act immediately, or people who refuse to provide clear information. Check the Fake Ads page and never share passwords, verification codes, or sensitive financial details.
How do I report a fake or suspicious ad?
Use the report option on the ad page and include enough information for the moderation team to review it. Confirmed fraudulent listings may also appear in the public Fake Ads directory.
How do I contact Lanka Ads support?
Email [email protected] or contact support on WhatsApp at +44 7728 917469. Include the ad link or relevant account details, but never send your password or one-time verification code.
Ready to post your ad?
Create your listing, choose the visibility that works for you, and reach people across Sri Lanka.